MEET SOME OF OUR TEAM
DBA, B Eng (Elec), FAICD, FAIM
Dr. Cromie has over 30 years experience in information and communication technology and innovation, spanning major transnationals, Australian export-oriented technology companies, specialist consulting firms and SMEs. John has over 35 years experience as a CEO and more than 20 years as a company director.
A strong combination of commercial experience, public innovation policy and practice, and academic education and research enables John to bring a high quality of analytical thought and practical experience to clients’ business strategies, policies and operations, especially in relation to information and communications technology.
Julie is a chartered accountant with extensive corporate and financial accounting experience accumulated during 20 years with multinational FMCG’s and consulting companies.
Consulting Practice Manager
Jean Cromie (PhD, MasterWkpl&EmpLaw, Grad Dip OccHealthPrac, BAppSci (Physio), PRINCE2))
Dr. Jean is the Consulting Practice Manager at The IT Department. Jean has a long commitment to the community services sector, and places a high importance on the values of service, competence, integrity, relationship, empathy, community and fun.
Before coming to The IT Department, Jean worked for DHHS for over 10 years. Most recently, she worked in the North Division of the department, as the Manager People and Culture, during a time of great change within the organisation.
Service Delivery Manager
David oversees our Client Support Team and make sure that our clients are happy. David has over 40 years of experience in the IT industry, delivering database and service management expertise to merchandising, marketing, data warehousing, infrastructure support & monitoring environments for mission-critical and back-office systems. He is also experienced in ITIL service management, IT change management, configuration management and major incident management. He is a database expert too and has spoken at many seminars and conferences during his career.
On his days off, he enjoys astronomy and likes to spend his time analysing the stars, planets and galaxies.
Tracy has international experience in a variety of industries including the private sector, Government and not-for-profit. She has strong project management capabilities particularly in systems projects for finance, client management, payroll, human resources and stakeholder management.
As a senior consultant, Tracy brings with her a wealth of knowledge and experience in helping small and large disability, aged care and health organisations in systems strategy planning and systems selection, including client management, workforce management and related software systems for NDIS service providers.
Business Development Manager
Jason has over 20 years experience in providing exemplary customer service and over 10 years working in Sales/Business Development roles. Previously Jason worked for Ticketmaster first in Melbourne and then in Sydney managing the relationship between Ticketmaster and its Retail Outlet Network.
He then spent a year backpacking through a number of countries including Egypt, Jordan, Israel, Turkey, Greece, Holland, France and the United Kingdom before moving to Tokyo, Japan where he lived and worked for 14 years returning to Australia in 2015.
Jason was drawn to The IT Department because of the organisations value-led culture and he works closely with all new and existing clients to ensure that The IT Department delivers outstanding service and is regarded as a highly-valued, strategic IT partner.
WHAT OUR CUSTOMERS ARE SAYING
Don't just take our word for it, take a look at what our customers have to say.
“Your ICT Audit helped us focus on the key priorities and as a result we have implemented your recommendations. The report gave us a clear strategy and helped ascertain our direction for our IT. Thank you for the support and expertise that your friendly staff have given us.”
Gordon Jamieson, CEO - Mawarra
"IT Department Staff have been great and we appreciate all their support."
Jamie Parsons, CEO- Gymnastics Victoria
"Strategic consulting and IT services, major infrastructure upgrades and state-wide backups – it's an ongoing partnership that delivers results."
"The IT Department and their team provide an excellent service to us and are always very prompt in responding. They understand our current and future business needs and work closely with us to provide optimum IT outcomes. I would highly recommend them."
Barb Van Der Viekkert, CEO - Broadmeadows Disability Service
"The IT Department always deliver over and above my expectations and I would highly recommend them to anyone looking for Managed IT Support Provider services"
Phil Isard, Director - Consultive