CLIENT HEARTBEAT AWARD WINNERS
The IT Department have chosen Client Heartbeat to be the customer satisfaction monitor in order to reach our mission and values of providing quality care that is customer focused.
"From start to finish The IT Department delivered – on quality, timing and budget. The framework and expertise they brought to the engagement was instrumental in helping ICLA meet its project objectives. I would be happy to recommend The IT Department to any organisation requiring assistance with system selection or system strategy."
Lynne Graham - CEO
"Thank you so very much for the advocacy work you have done for REAIE recently regarding the REAIE website. We are grateful for your time, energy and support."
Leanne Mits - Secretary
"We were looking for a client management system (CMS) solution to meet our organisation’s needs and budget. The IT Department consultants helped us identify our requirements and recommended possible solutions. We highly recommend The IT Department to any disability providers looking for assistance with system selection.”
Nigel Hill - CEO
"The IT Department has been a driving force behind our IT operations. They have helped increase our organisation’s cybersecurity capability and supported five sites across Australia. With their recommendations, we now have a new email security solution, well-protected IT system and a new backup solution to ensure better business continuity. We highly recommend The IT Department to any business."
Jason Ter Haar - Senior Estimator
Anglicare Central Queensland
"You provided some clear direction in moving this project forward. The response to our request was timely, professionally dealt with and what we were asking was clearly understood, leaving us with good recommendation to advise our Board members."
Lance Lapthorn– General Manager
Broadmeadows Disability Service
"The IT Department and their team provide an excellent service to us and are always very prompt in responding. They understand our current and future business needs and work closely with us to provide optimum IT outcomes. I would highly recommend them."
Barb Van Der Viekkert - CEO
Statewide Autistic Services Inc.
"You offer a fantastic service and it was a pleasure working with you in getting our health check done."
Teena Ferguson - Executive Manager Corporate Support
Dandenong Ranges Steiner School.
"What you make available to our organisation is gold. I cannot recommend your guys more highly. What you provide to the small organisations like ours in our own IT department! You know and care about the functioning of our business. I just don't have to worry about backups and security or the ins and outs of resolving problems because I know its in hand. That's invaluable to us."
"The IT Department team did a great job! They identified the key issues and provided a solid framework that will help drive the future direction of our IT."
Doreen Power - CEO