AUSTRALIA’S LEADING INDEPENDENT CMS SPECIALISTS

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THE TOP 5 CMS SECRETS – LESSONS FROM THE REAL WORLD

THE IT DEPARTMENT DELIVERS THE NDIS NATIONAL SYSTEMS SELECTION PROJECT

CLIENT MANAGEMENT SYSTEM SPECIALISTS

The IT Department has been providing independent CMS Consulting advice to disability sector organisations for nearly 15 years. Our Consultancy division has invested significant time and effort to develop an industry recognised understanding of the CMS space in Australia and continually tracks more than 40 CMS systems.

Our established processes and industry recognized expertise can save your organisation time, reduce risk and enable you to start much closer to your goal.

We facilitated workshops and webinars throughout Australia in 2016 as part of the ImproveIT4NDIS Project delivered in partnership with NDS.

"The organisations that innovate will not only survive but thrive in the new era of disability services."

– TIM FLOWERS ; SENIOR NDIS CONSULTANT, PARTNER, SAWARD DAWSON

From administration processes through to client care, many disability organisations need to make significant changes to thrive on theother side of NDIS.

The volume and complexity of the changes can be overwhelming and require specialist assistance.

The IT Department will help you thrive by giving you specialist business knowledge and leading ICT systems.

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INDEPENDENT CMS CONSULTING

Every community organisation faces a similar dilemma: how to manage their client, staff and volunteer information efficiently.
 
And every organisation desires a similar goal: to produce better outcomes in the community.
 
Organisations are increasingly moving towards using modern Client Management Systems (CMS) and Customer Relationship Management (CRM) software.
 
The IT Department is not a software vendor, and has no interest in pushing one particular CMS/CRM. We simply help you find and implement the best software for your organisation.
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WE DELIVER THE FOLLOWING CMS CONSULTING SERVICES

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CMS PRODUCT REPORTS

For organisations looking for advice on a particular CMS, The IT Department offers independent reports on individual CMS products which are completely unbiased.

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CMS SELECTION

Our team has guided over 90 organisations through the complex shortlisting and selection process.  Leveraging our experience ensures you choose the right CMS product for your organisation.

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CMS REQUIREMENTS

Our consultants will help you gather the operational and business requirements to help drive the selection of a CMS.  The IT Department uses a custom built weighing system to ensure an accurate and quantifiable comparison of the systems.

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CMS IMPLEMENTATION

We use our experience in CMS implementation projects to ensure a smooth roll out for your organisation.  Our consultants are experts in project management, CMS adoption, and ICT infrastructure renewal.

Watch our Disability Sector video and hear our clients share their insight