QUALITY ICT CONSULTING
The IT Department provides expert consulting services across a broad IT spectrum beyond computers and networks. This means you can focus on your core business while we solve your software, infrastructure, systems and support challenges.
PRIVATE CLOUD & IaaS
The IT Department provides Private Cloud and Infrastructure as a Service (IaaS) solutions that are hosted at Australia's leading data centres delivering flexible hosted environments. As a 100% cloud-based solution, IaaS ensures a reliable and accessible IT infrastructure for your entire organisation.
Instead of purchasing your own equipment – such as servers, licenses and networking hardware – you lease the infrastructure through The IT Department. Need more processors and storage for a new project? Then simply add them with the click of a button.
The IT Department's experienced Solution Design Team can provide your organisation with a wide range of infrastructure design options including on-premise design, private cloud design or a hybrid design model.
INTERNET & WAN
Our Consultants will help you select the right internet connection for your organisation based on your specific usage requirements. Having the right service for your critical applications will ensure your organisation will be able to transfer appropriate amounts of data as well as connect branch offices and remote users to your Wireless Area Network (WAN) environment.
MOBILE DEVICE MANAGEMENT
Mobile Device Management (MDM) solutions are increasingly being deployed to more efficiently monitor, support and centrally manage mobile devices (smartphones, tablets and laptops). MDM is generally utilised for application distribution, data transfers, configuration settings and security. Adopting an MDM solution enables organisations to reduce organisation risks and support costs. Enquire about how we can help your organisation more efficiently and securely manage your mobile device fleet.
STRATEGIC ICT REVIEWS
Our experienced Consultants provide an independent, high-level review of your IT environment. This review includes a thorough technical gap analysis and a Strategic IT Review. The report will advise on appropriate strategic IT initiatives and make best practice recommendations designed to reduce cost, minimise risk and provide your organisation with more efficient and stable IT systems.
VOIP & COMMUNICATIONS
VoIP (Voice over IP) phone systems deliver a 50+% saving on your phone call costs, and provide a full set of PABX features out-of-the-box. VoIP is a business-ready solution that uses the Internet to make phone calls.
At the IT Department we have used VoIP for over five years, both for our internal and external calls. By choosing our services carefully, we have reduced our average call costs by 90%.
WHAT OUR CUSTOMERS ARE SAYING
Don't just take our word for it, take a look at what our customers have to say.
“Your ICT Audit helped us focus on the key priorities and as a result we have implemented your recommendations. The report gave us a clear strategy and helped ascertain our direction for our IT. Thank you for the support and expertise that your friendly staff have given us.”
Gordon Jamieson, CEO - Mawarra
"IT Department Staff have been great and we appreciate all their support."
Jamie Parsons, CEO- Gymnastics Victoria
"Strategic consulting and IT services, major infrastructure upgrades and state-wide backups – it's an ongoing partnership that delivers results."
"The IT Department and their team provide an excellent service to us and are always very prompt in responding. They understand our current and future business needs and work closely with us to provide optimum IT outcomes. I would highly recommend them."
Barb Van Der Viekkert, CEO - Broadmeadows Disability Service
"What you make available to our organisation is gold. I cannot recommend your guys more highly. What you provide to the small organisations like ours in our own IT department! You know and care about the functioning of our business. I just don't have to worry about backups and security or the ins and outs of resolving problems because I know its in hand. That's invaluable to us."
Wendy McMahon, Dandenong Ranges Steiner School.