Cloud Computing

Making the switch to hardware-free technology will have you on Cloud 9. It's fast, flexible, reliable tech for your business.

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Innovate with the power of the cloud

Businesses that invest in cloud computing services are no longer bogged down by assets they don’t need, development roadblocks, or expensive physical infrastructure. Cloud computing creates a fertile ground for innovation — it’s the home of collaboration, security, scalability and speed to market. And getting set up couldn’t be simpler.

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Cloud computing efficiency

Forget data centres and space-sucking hardware. Cloud computing services are delivered over the Internet on a pay-as-you-go basis. This could include anything from storage to servers to data management. You’ve probably used Google Drive and Dropbox before — these services are hosted “on the cloud”. Now businesses can access enterprise cloud computing solutions like Microsoft Cloud, AWS Oracle Cloud and IBM Cloud, and work with more flexibility and agility than ever before.

Want a deeper dive into this? Read our blog, ‘What is Cloud Computing?’ then head back here.

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Cost-efficient

Old tech infrastructure isn't just clunky and annoying, it's costly. Improve your bottom line with cloud technology solutions.

Scalable

Being setup with cloud technology puts your business in the perfect position for innovation and scale.

Security

Secure your business with up-to-date technology for storage, data management and more.

We provide:

Cloud Computing Solutions

Forget data centres and space-sucking hardware. Cloud computing services are delivered over the Internet on a pay-as-you-go basis. This could include anything from storage to servers to data management. You’ve probably used Google Drive and Dropbox before — these services are hosted “on the cloud”. Now businesses can access enterprise cloud computing solutions like Microsoft Cloud, AWS Oracle Cloud and IBM Cloud, and work with more flexibility and agility than ever before.

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Public Cloud Services

A third party delivers the services you need over the internet, like servers and storage. All you need to access them is a web browser, and you’re good to go.

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Private Cloud Services

Don’t want to share? Companies with strict compliance requirements and sensitive data can choose private cloud services, where all resources can be accessed by you and only you.

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Hybrid Cloud

You guessed it - this is a bit of public and private cloud computing solutions. Most businesses store their most sensitive data in a private cloud and use the public cloud for less sensitive data.

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Sovereign Cloud Services

This cloud offering solely and completely stores data on-shore in Australia. It’s a great option for military or government clients, where compliance with local laws and data security are a concern.

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Data Backup

Safeguard your data. We back it up to cloud-based servers, so you know it’s always available even if disaster strikes. What downtime?

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Data Recovery

Lost, corrupted or accidentally deleted data? Let us take care of it. We’ll try data recovery strategies to get your business moving again, and set up a data recovery plan to safeguard against future mishaps.

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Software as a service (SaaS)

Unlock access to software on a pay-as-you-go basis, so you’ll only pay for what you need and can chuck those clunky servers in the bin. (Just kidding: There are protocols to follow for tech disposal, of course.)

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If it's business as usual, it's covered.

We reckon you deserve to spend more time keeping customers happy and taking a long lunch every now and then. Our managed services include the stuff you need to make that happen.

What's included?

Services
Included
Unlimited Support - 100% onshore and inhouse
Strategy Services
Proactive Maintenance
Dark Web Breach Checks
Mail Filtering
EndPoint Security
Phishing Training
Advanced Monitoring & Reporting
Workstation Fleet Rollover Services
Office 365 / Google Third Party Backup
Backup Monitoring
Knowledge Management System
Third Party Provider Management (printers, internet, Line of Business apps)
Customer satisfaction rating of above 95% (across ALL client tickets - 97.9% for 2019, 99.1% in 2020, 98.5% in 2021)
30 min ticket resolution time
Service Level Agreements
99.95% server uptime (across more than 200 servers under management)
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A little extra

What if something comes up? Large projects and some changes aren’t classed as business as usual, but we can still help out. When it comes to after-hours emergencies, we find out what you'd like us to get you involved in and what you'd like to hear about in the morning.
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We consider a project anything outside of ‘business as usual’ that goes beyond the scope of our monthly agreement. Projects are highly collaborative and often driven by your organisations growth apetite and needs, and will be scoped and quoted for approval before progressing.
As for after hours, to give you peace of mind we usually have an agreed amount of pre-approved hours for emergencies and will be in communication with you should something unforeseen beyond that comes up. The control is in your hands with our team at your fingertips.

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Fancy a free consultation?

So many cloud computing solutions, so little time. Hop on the phone with The Virtual IT Department and tell us more about your business. We can advise on the best route to the cloud for your business, and move you over quickly and smoothly.
Make the move
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