About Us

This is our story.

Our Story

How it all started

The beginning

Small beginnings quickly grew.

Back in 2001, John Cromie started The Virtual IT Department in his lounge room. His heart to assist the IT needs of the Disability and Care sector quickly developed into the Aged Care sector and the realm of Small-Medium Businesses. We now service organisations Australia-wide recognised in providing a relational and reliable IT service.
Twenty years on

Family-owned and committed to our customers.

Twenty years on, we’re still a family-owned business, owned by Liam and Anna Furlong, John’s youngest daughter and her husband. The DNA of service continues to run deep as we commit ourselves to not just being another Managed IT Service Provider, but to building great and enduring IT service partnerships with our incredible clients.
The future

Bringing meaningful and positive change

Nothing brings us more satisfaction than this. We really mean it when we say we take your success, personally. Our team, is motivated by the meaningful work of propelling businesses and organisations towards their potential for success.

Meet our passionate team

We have a lot to say about our team and we know you will too. They are dedicated, kind, integrous and a whole lotta fun.
Why we exist

The Virtual IT Department exists to bring meaningful, positive change both in the lives of those around us and in the world we share.

Let's get started

Servicing you nation-wide with friendly and reliable IT support.

We are ready to help you with your IT needs today.
Contact Us