Cyber Security Monitoring

You’re focused on running a successful business, but who’s watching out for your business’ online safety? In the world of digitised workplaces, cyber threats are evolving to take advantage of new vulnerabilities. And standard anti-virus software isn’t always a good enough defence. Cyber security monitoring services constantly scan your IT infrastructure. Available as part of our managed security services, we detect cyber threats and data breaches in their early stages, and respond before they cause damage.

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How does cyber security monitoring work?

There are a couple of common approaches to cyber security monitoring: network security monitoring and endpoint security monitoring.

Network security monitoring: Pulls together security logs from various sources.

Endpoint security monitoring: Spots security threats at the host level, effectively giving IT teams the chance to respond earlier in the chain.

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DIY security monitoring: Why we don’t recommend going in-house

Shaky monitoring opens up your business to real security threats. Checking the hundreds of alerts generated by cyber security monitoring tools is a full-time job, and most small businesses don’t have the resources to make sure important alerts aren’t missed.

In most cases, only large organisations have the budget to set up their own Security Operation Centre (SOC). Even then, most businesses find it’s more cost-effective to outsource the responsibility to a managed services company that can provide around-the-clock monitoring.

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We’re big on covering all bases at The Virtual IT Department.

So we include extra cyber security monitoring tools in our managed security toolkit.

Dark web monitoring

The ongoing discovery and reporting of any compromised user credentials on the dark web.

Application monitoring

The analysis of application health, security events, and security audit data for business-critical applications.

User context monitoring

Advanced user behaviour analytics based on analysing security events in the user context.

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Detect security threats

Cyber threats are becoming more sophisticated. Continuous monitoring of your cyber security catches new dangers as they emerge, so nothing slips through the net.

Respond quickly & effectively

It usually takes less than 5 minutes for us to spot and respond to unusual activity. We can stop a threat in its tracks before it spreads and causes significant harm.

Maintain a secure business

Your business keeps running without downtime caused by cyber threats. We make sure everything is working as it should through ongoing testing and reporting.

We provide:

If it's business as usual, it's covered.

We reckon you deserve to spend more time keeping customers happy and taking a long lunch every now and then. Our managed services include the stuff you need to make that happen.

What's included?

Unlimited Support - 100% onshore and inhouse
Strategy Services
Proactive Maintenance
Dark Web Breach Checks
Mail Filtering
EndPoint Security
Phishing Training
Advanced Monitoring & Reporting
Workstation Fleet Rollover Services
Office 365 / Google Third Party Backup
Backup Monitoring
Knowledge Management System
Third Party Provider Management (printers, internet, Line of Business apps)
Customer satisfaction rating of above 95% (across ALL client tickets - 97.9% for 2019, 99.1% in 2020, 98.5% in 2021)
30 min ticket resolution time
Service Level Agreements
99.95% server uptime (across more than 200 servers under management)

A little extra

What if something comes up? Large projects and some changes aren’t classed as business as usual, but we can still help out. When it comes to after-hours emergencies, we find out what you'd like us to get you involved in and what you'd like to hear about in the morning.
We consider a project anything outside of ‘business as usual’ that goes beyond the scope of our monthly agreement. Projects are highly collaborative and often driven by your organisations growth apetite and needs, and will be scoped and quoted for approval before progressing.
As for after hours, to give you peace of mind we usually have an agreed amount of pre-approved hours for emergencies and will be in communication with you should something unforeseen beyond that comes up. The control is in your hands with our team at your fingertips.

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Leave the cyber security monitoring to us

Get 24/7 protection for your business, with cyber security monitoring tools and our threat know-how. Don’t wait until it’s too late - get proactive and find out how it works today.
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