IT Support & Consulting Services in Melbourne

We envision and build the most aligned and ideal technology solutions for your business. Responsive, honest and highly supportive, our dedicated account managers sift through the industry noise to identify and deliver efficient IT solutions that deliver real, sustained value.

DEEP INDUSTRY KNOWLEDGE

It’s important to have experts you can rely on with a true understanding of your industry. Our history working with specific sectors means our unrivalled industry knowledge is applied to the unique IT requirements of your organisation, supporting you to achieve great client outcomes.

TRAINING AS STANDARD

To improve the efficiency of your systems and the people who use them, we provide practical education. By tailoring training and initiatives before, during and after deployment, we support your team and ensure systems are used at maximum efficiency.

WE’RE HERE FOR YOU

We exist to help you deliver on your social mission through the optimal use of IT. Through the use of considered IT solutions we support what’s really important to you — caring for your clients, customers and community at large.

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IT PEOPLE TO SUPPORT YOUR PEOPLE

We are the IT experts, consultants and advisors who deliver and maintain outstanding IT solutions for those who work hard to serve the community:

DISABILITY & COMMUNITY CARE

Our Disability & Community Care clients are not just focussed on doing well, but also doing good. With our heritage working in the disability sectors, we have learned a thing or two about NDIS – compliance, funding sources and administration. Today, we have the knowledge needed to leverage IT to help achieve organisational goals and produce better community outcomes.

AGED CARE

Innovation and technological uptake are playing a pivotal role in driving efficiencies and cost effectiveness throughout the aged care industry. By supporting and assisting business operations with value-adding IT solutions, we work with aged care organisations to integrate technology designed to support business growth and deliver a higher quality of care.

SMALL BUSINESS

Regardless of the stage your business is at, maximising productivity and minimising cost is always a priority. And downtime is costly. It can lead to significant revenue loss and disgruntled staff, or worse yet, a complete business shutdown. Our reliable, proactive and personal IT advice and consulting eliminates these tech-induced headaches allowing you and your team to get on with your day, stress-free.

NEED HELP RIGHT NOW?

For anything urgent, call our friendly team.

1300 10 10 40

REACH OUT TO OUR PEOPLE

Tell us what you are looking for and we’ll be in touch.

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FIND OUT MORE

Dig a little deeper and discover our full-service IT offerings.

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FEEDBACK FROM ORGANISATIONS JUST LIKE YOURS

"The IT Department always deliver over and above my expectations and I would highly recommend them to anyone looking for Managed IT Support Provider services"
Phil Isard, Director - Consultive

“Your ICT Audit helped us focus on the key priorities and as a result we have implemented your recommendations. The report gave us a clear strategy and helped ascertain our direction for our IT. Thank you for the support and expertise.”
Gordon Jamieson, CEO - Mawarra

"What you make available to our organisation is gold. I just don't have to worry about backups and security or the ins and outs of resolving problems because I know it’s in hand. That's invaluable to us."
Wendy McMahon, Office Manager - Dandenong Ranges Steiner School

"The response to our requests were timely, professionally dealt with clearly understood, leaving us with good recommendations to take to the board."
Lance Lapthorn, General Manager - Anglicare Central Queensland

"The IT Department and their team understand our current and future business needs and work closely with us to provide optimum IT outcomes. I would highly recommend them."
Barb Van Der Viekkert, CEO - Broadmeadows Disability Service

“As our new technical advisors, you were pretty worried about the state of our back-up process. Quite truthfully, we had no reliable and automatic off site back-up process. After our new backup system was installed, we have no backup worries and consequently neither do our Committee of Management nor the external IT company who performed a review last year on our IT systems post implementation”
Chris Lyell, Finance & Systems Manager - Fairway Bayside Aged Care

Before Mailguard was implemented we were being swamped with SPAM emails… The implementation was seamless and has made a huge difference. We also moved to a Datto backup system that provides us peace of mind. Even though we are a small organisation, we can’t afford to be lax about security. No more manual backup processes, storage issues or niggling doubts about data security!
Patsy Moloney, Quality and Information Systems Manager - Solve Disability Solutions

You offer a fantastic service and it was a pleasure working with you in getting our health check done.
Teena Ferguson, Executive Manager Corporate Support - Statewide Autistic Services Inc.

“In the face of rising concerns about cybersecurity and changes to government regulations relating to privacy, the Board of Allevia decided to get and expert to assess our IT systems. The IT Department team quick responded to our request and sent a technician to assess our IT systems and then make recommendations about how we could improve security. The resulting work to put those recommendations into action meant that a recent cryptolock attack of our server was managed quickly with virtually no loss of data or system down time. As the CEO I have to thank the IT Department Team for their guidance and support and playing their part in ensuring that the only challenge we face is our own human behaviour.”
Philip Petrie, CEO - Allevia

Explore our resources

Your one source for IT news, information, webinars, workshops and guides to help you get the most from your organisational technology.

ISDN disconnection and what it means to you

ISDN has been a staple for telephone in businesses for many years, but Telstra has announced the cessation of this technology….

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IT security basics for everyday businesses

In our latest paper, ‘IT security basics for everyday businesses’ we demystify IT security and share budget-friendly tips, so you can begin putting basic security measures in place. It’s remarkably easy.

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$5,000 in Azure credits for NFPs

Whilst it’s not new news, many of our discussions with NFP organisations over the past 12 months suggest a clear majority of NFPs are still not making use of the $5,000 (USD) Azure credits they are potentially eligible for.