Outsourcing is a familiar concept to small businesses – with many routinely outsourcing their payroll processing, accounting and distribution. But despite the familiarity, there are still businesses out there that don’t thoroughly understand the benefits of outsourcing, particularly when it comes to their IT systems.
Keep reading to learn the benefits of outsourced IT services in comparison to internal support – and how working with the right team can improve your business’s productivity.
What does having an external IT department cost?
If your business currently has an internal IT support – or you’re considering switching to an internal model – it means covering the following costs:
- Hardware and other equipment, such as servers
- Software licenses and cloud service subscriptions for IT support
- Routine maintenance activity and other bills
- Maintaining employees
Maintaining employees are the most substantial cost for a small business to cover. Even if you hire an entry-level technician, there’s more than just wages to consider. You’ll also have to pay for additional costs including:
- Recruitment time, approximately 150 hours per successful candidate
- Onboarding time, which can take up to 4 weeks
- Sick days, training and assessment days, courses and annual leave
- Management and support time, bonuses and employee benefits
Taking all of these costs into consideration, keeping an internal IT department can be expensive. But outsourcing isn’t just about saving money. There are also a number of other benefits.
Benefits of outsourced IT services
Having the right IT team supporting your business can lead to a range of benefits – and a solid return on investment. Below are some of the key benefits we’ve helped our clients achieve.
1. Better security
Cyber attacks are becoming more common for businesses of all sizes. And without the right support, it won’t be long until you find your business the victim of a data breach. By partnering with the IT Department, you’ll have peace of mind your systems are being monitored for any threats, keeping your business and client data secure.
2. Better use of talent
Is your office manager busy contacting service providers every time there is an issue with your company’s IT systems? Wouldn’t it be better if they could focus on their actual job? Imagine the increase in productivity. By outsourcing your IT support, we’ll handle any issues so you can continue working as seamlessly as possible.
3. Focus on core operations
You’re not an IT expert – just like you’re not an accountant or a recruiter (…unless you are!). By partnering with a Managed IT company, you’ll be able to focus on what your business actually does, improving your internal processes and ultimately increasing your bottom line.
4. Quickly implement new technology
Most small businesses that have internal IT departments don’t have the additional resources to maintain up-to-date systems and technology. Instead, they make do with what they’ve got. This can quickly become costly for the business, and risky (as outdated tech is far more likely to be breached by cyber criminals). Instead, with us as your IT team, you’ll have access to the latest software and technology, which can be seamlessly integrated, improving your efficiency and security. We’ve helped business save thousands every month through right-fit solutions.
5. Access to experts
Not sure what the best option is for your VoIP phone systems? Do you know whether you should continue to maintain your server or migrate to the cloud? There’s no right or wrong answer – it all depends on your business. That’s why having access to an expert team like the IT Department, who can create a plan that supports your overall business strategy is paramount to the efficiency – and future – of your business.
Get in touch with the IT Department today
Want to know what kind of return on investment you can generate from the right IT systems and support? Speak to one of our experts today and we’ll work closely with you to create a plan that supports your company’s objectives.