We're excited to unveil the new reporting function in our self-serve client portal, designed to provide you with transparent, real-time insights into your IT operations. This powerful tool offers a comprehensive view of your ticket history, allowing you to track and stay informed about in-flight tickets and their resolution status effortlessly.  

The self-serve portal includes direct access to our Help Desk Team via a chat function, providing answers to your questions and real-time support when you and your staff need it the most.  

The new reporting function, also accessible via the client portal gives you valuable, timely insights and control over your IT function. We have created a video demonstration of the reporting function, which can be accessed here.