Finding the right information at work shouldn’t feel like searching for a needle in a haystack. Yet for many organisations, important knowledge lives across SharePoint, Teams, and endless email threads, leaving staff frustrated and IT teams stuck answering the same questions over and over.
A custom Copilot agent offers a better way. Instead of relying on the internet for answers, you can create an AI assistant trained solely on your organisation’s own data. Built inside your Microsoft 365 environment, it becomes a secure and reliable source of truth, accessible in a chat window right inside Teams.
What Is a Custom Copilot Agent?
A custom Copilot agent is an AI assistant designed specifically for your business. Using Microsoft Copilot Studio, we build the agent to draw exclusively on your organisation’s approved SharePoint documents. That means:
- Trusted knowledge: responses only come from your internal data, not the open internet.
- Security by design: the agent honours existing SharePoint permissions, so staff only see what they’re already allowed to access.
- Simple experience: deployed directly into Microsoft Teams, staff can chat with the agent just as they would with a colleague.
How Could It Help Your Team?
Picture this: instead of hunting through folders or pinging IT, a team member can simply ask:
- “What’s our remote work policy?”
- “How do I claim travel expenses?”
- “What’s the latest version of our project template?”
The agent delivers an immediate answer, grounded in your SharePoint content. That means fewer bottlenecks, faster onboarding, and more time spent on the work that matters.
A Flexible, Cost-Effective Model
Unlike big software rollouts, a custom Copilot agent runs on a pay-as-you-go model through your Azure subscription. You’re billed only for what you use, measured by the number of messages sent to the agent.
- Regular queries cost just a fraction of a cent.
- More advanced, generative queries cost slightly more, still at an accessible rate.
With no large upfront commitments, organisations of any size can test, scale, and adapt the solution to their needs.
At VITD, we believe technology should fit the way your people work, not the other way around. A custom Copilot agent does exactly that:
- Reduces friction by making policies and processes easy to access.
- Builds trust by keeping knowledge secure and permission-aware.
- Empowers people by giving them answers instantly, without barriers.
When staff have the tools they need at their fingertips, they’re more engaged, productive, and secure.
Ready to Explore What’s Possible?
A custom Copilot agent isn’t just a glimpse into the future of work,it’s available today, built on the tools you already use.
Book a conversation with our team to explore a Copilot proof of concept in your environment.