Are you tired of crackling phone lines or expensive bills each month? Maybe you’re concerned about all the calls you’re missing because your call waiting isn’t working the way it should? It’s time you gave your phone systems an upgrade.


Thankfully, The IT Department are here to help. Our expert team of IT professionals understand the needs of small business and will set you up with a VoIP phone system that not only saves your business money – but improves your productivity.


Why VoIP phone systems?

VoIP ­stands for Voice over Internet Protocol. It’s a type of technology that allows its users to make calls over the Internet, rather than through a traditional landline system.


VoIP phone systems for small business are quickly becoming the norm across Australia. This is partly due to the improvements in the technology, as well as the decommissioning of the copper (landline) network due to the roll out of the National Broadband Network (NBN).


But it has a range of benefits beyond necessity, including:


  • Reduced costs ­– Instead of having to choose Telstra or Optus, you can utilise an endless list of providers with plans to suit your call requirements.
  • Portability – A lot of VoIP phone systems use virtual handsets on your computer or smartphone (known as softphones), which means you can answer calls anywhere in the world.
  • Flexibility – Whether you want one phone number or 100, VoIP phone systems are easily (and quickly) scalable, making them a far more flexible product for your small business.

Are you ready to upgrade your phone system?

Whether you’re needing a full IT setup for a new office, or you’re simply looking to upgrade your current phone system, The IT Department are your one-stop-shop. We provide IT support for businesses in Melbourne and across Australia. This includes the upgrade and setup of VoIP phone systems, either through your provider or one of our partners.


For businesses utilising old PBX networks, keep in mind your service will decommissioned due to the NBN, which is why we also offer PBX migration to ensure you’re getting the right type of phone system for your requirements.


Choose The IT Department for your phone system setup

The IT Department have been supporting small to medium enterprises and not-for-profit organisations with phone system setups and other IT services for 17 years. Whether you’re looking for a complete upgrade or simply need maintenance and support, we’re the company to call.


Let your business focus on its core purpose and leave the IT to us. Get in touch with our friendly team today. We’d be happy to discuss your business requirements before providing you a tailored solution that meets your needs.

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