What is a data breach? A data breach describes an incident where information is accessed, lost, altered, disclosed or destroyed without authorisation. It’s a security breach that could occur due to deliberate or accidental reasons. The result is a loss of personal data, or a compromise of the integrity or confidentiality of that data. […]
What is email phishing? The easiest way to remember what “phishing” is, is to think of it as cybercriminals “fishing” for your information. They do this by sending fraudulent emails (like those in your junk folder, or the sneaky ones that sometimes make it into your inbox), to lure you into providing things like passwords, […]
Outsourcing is a familiar concept to small businesses – with many routinely outsourcing their payroll processing, accounting and distribution. But despite the familiarity, there are still businesses out there that don’t thoroughly understand the benefits of outsourcing, particularly when it comes to their IT systems. Keep reading to learn the benefits of outsourced IT services […]
1. Enable proper password management It seems like a basic one, but you’d be surprised how many businesses just use their company name and postcode or street number as a password for all their systems! Or worse, the age old favourite “admin1234”. If you were to change one thing about your security today, the most […]
Delivering a consistent, seamless experience There’s a simplicity in sameness. Being able to guarantee that your entire workforce is working with one of only a handful of different hardware configurations eliminates much of the guesswork involved in troubleshooting and software procurement, allowing you to roll out changes and address issues faster. When your sales team […]
The changing face of corporate IT The last two decades have seen an explosion in the number of businesses embracing software-as-a-service, cloud computing, managed IT services and other remote workplace solutions. No longer are businesses having to invest hundreds of thousands or millions of dollars in building and maintaining their own server farms – these […]
There’s no big mystery behind their uptake – they simply offer an effective, easy to manage and highly scalable way to configure and manage your infrastructure. In this blog, the IT Department breaks down why businesses of every size should be considering managed services to support their operations. Read on and make a more informed […]
What is VoIP? VoIP stands for Voice over Internet Protocol. Essentially, it allows businesses to make calls over the internet, rather than through traditional copper phone lines. This is achieved by the sending and receiving of ‘packets’ of data between two IP connections. To further clarify, if you speak into a VoIP phone, your voice […]
What is Office 365? Years ago when you purchased software it’d come on a disc drive that needed to be installed to your computer. You might have been able to download a few updates or patches, but if you needed a big upgrade you’d have to buy the next version. Office 365 changed all of […]
Managed Service Providers (MSPs) have evolved from the traditional ‘break fix’ model of IT servicing that was common in the 90’s, where the more things go wrong, the more profitable an IT support provider could be.
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ISDN disconnection and what it means to you
ISDN has been a staple for telephone in businesses for many years, but Telstra has announced the cessation of this technology….
IT security basics for everyday businesses
In our latest paper, ‘IT security basics for everyday businesses’ we demystify IT security and share budget-friendly tips, so you can begin putting basic security measures in place. It’s remarkably easy.
An in-depth case study into how we helped MOIRA during an unparalleled period of growth navigate an office relocation and improve efficiencies across their IT infrastructure and security. Upon doing so, building a strong relationship and continuing to provide Managed IT Services.