Predictions for IT in 2020

Predictions for IT in 2020

The cloud will quickly replace ISDN as a highly scalable and more cost effective option First defined in the 80s, ISDN has proven to be outdated with the introduction of cloud systems. Deemed costly and obsolete, the PSTN and ISDN networks are being decommissioned with the rollout of NBN across Australia, requiring businesses across the […]

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Onsite IT Support in an Aged Care Facility

Do You Need Onsite IT Support in an Aged Care Facility?

The IT Department has worked with the aged care industry in Australia for almost two decades. In that time, we’ve developed a process that has supported a variety of aged care businesses across the country. With this in mind, we have some insights that should help answer any questions you may have about IT support […]

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Cyber Security and Aged Care Services

Today, the aged and community care services are undergoing a crisis in confidence following the revelations of the Royal Commission into Aged Care Quality and Safety. Now, more than ever, the sector needs effective support in order to regain the confidence of the Australian public. In this article, we want to take a closer look […]

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2019_achievements_it_department

An Incredible 2019 – Our Year in Review

Shortlisted for innovation We were shortlisted to 1 of 5 from 150 entrants for the Maroondah Business Excellence Awards in the category of Innovation and Technology. Our Managed Care product was the focus for this award, as we have built a model of IT service, strategy, security and business continuity that differs from others in […]

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5 Reasons Why Outsourced IT Services Will Increase the Efficiency of Your Business

Outsourcing is a familiar concept to small businesses – with many routinely outsourcing their payroll processing, accounting and distribution. But despite the familiarity, there are still businesses out there that don’t thoroughly understand the benefits of outsourcing, particularly when it comes to their IT systems. Keep reading to learn the benefits of outsourced IT services […]

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5 Important Cyber Security Tips for Small Business Owners

1. Enable proper password management It seems like a basic one, but you’d be surprised how many businesses just use their company name and postcode or street number as a password for all their systems! Or worse, the age old favourite “admin1234”. If you were to change one thing about your security today, the most […]

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Notifiable Data Breach: Is Your Business Prepared?

What is a notifiable data breach? Put simply, a data breach occurs when personal information is accessed or disclosed without authorisation or is lost. It’s considered notifiable when the breach is likely to result in serious harm. Examples of serious harm include: Identify theft Financial loss through fraud A likely risk of physical harm, such […]

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Why Two-factor Authentication is Important For your Company’s IT Security

So what can a business do to keep itself secure? There’s no silver bullet solution – after all, they say the only totally secure computer is one that’s switched off – but there are moves you can make and changes you can roll out that will make a significant difference to your organisation’s security. Key […]

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Bring your own device to work

Should You Adopt a BYOD Policy in the Workplace?

Delivering a consistent, seamless experience  There’s a simplicity in sameness. Being able to guarantee that your entire workforce is working with one of only a handful of different hardware configurations eliminates much of the guesswork involved in troubleshooting and software procurement, allowing you to roll out changes and address issues faster. When your sales team […]

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Does My Business Need Onsite IT Support?

The changing face of corporate IT  The last two decades have seen an explosion in the number of businesses embracing software-as-a-service, cloud computing, managed IT services and other remote workplace solutions. No longer are businesses having to invest hundreds of thousands or millions of dollars in building and maintaining their own server farms – these […]

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